FREQUENTLY ASKED QUESTIONS ABOUT
COMPATIBLE LASER TONER CARTRIDGE
the use of compatible cartridges void my printer warranty?
A: Absolutely no!
Itís important to note that itís illegal for a laser printer manufacturer
to require you to use or purchase a particular brand of cartridge,
just as itís illegal for a car dealer to require that only original
parts to be used to fix your car. An OEM can not void your warranty
simply because you choose different brand of supplies for a piece
of equipment like a printer.
In a media interview
in early February 2003, HP Senior VP of Printer Supplies Mr. Pradeep
Jotwani made HPs views, while commenting on the Digital Millenium
Copyright Act (DCMA) used by Lexmark to lock out supplies market,
stated the following:
- HP would
not be following down the path of using chips as a lockout device.
should be a place( in the market) for those companies that sell
remanufactured cartridges and kits for ink jets.
Customer choice governs the buying decision between new OEM or
HP consciously makes sure that its cartridges can be reused.
For more details
on the above, please refer to the advertisement of M/s. Static control
Components Inc., USA appearing regularly in the form of an "open
letter to the industry from Ed Swartz, CEO of Static Control Components
Inc., USA". The advertisement regularly appears in "Recharger
vendor suggests that he can refill a cartridge 2 to 3 times and
then probably go for a new or recycled cartridge. Is is true?
A: No it's not true! Any component in a OEM cartridge is rated for single use. Reusing
the critical components would either mean that you would have mid
cycle failure, or a faulty cleaning blade might lead to powder spillage
in the printer leading to fuser unit damage. The opc drum might
develop dots which might show on the printout, and subsequently
you would change the cartridge mid way. Here you loose money on
refilling and get poor prints with which you have to compromise.
Compatible cartridges give same output as an OEM. Refilled cartridges
give only almost 35% output when compared to OEM or new compatible cartridges.
I really save money by using compatible laser toner cartridges?
A: Yes. As much as 40 to 50 percent, depending on the quantity of
cartridges your company uses, your savings can amount to thousands
of Rupees each year.
compatible laser toner cartridges inferior to new ones?
A: No. there should be no difference in the print quality or page
yield of a compatible laser toner cartridge.
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